Cash on Delivery available all over Pakistan
OrganiK by H&U

Shipping & Delivery Policy

Last updated 10 October 2026

This page explains how and when we deliver your OrganiK by H&U order.

Where we deliver

We deliver to addresses all over Pakistan through trusted courier companies. If a courier doesn't serve your area, we will contact you to arrange an alternative before dispatch.

Order confirmation

After you place an order, we call or WhatsApp you on the number you provided to confirm the products, quantities and delivery address. Orders are dispatched only after they are confirmed. If we can't reach you after a few attempts, we may cancel the order. You can always place it again.

Dispatch and delivery times

  • Dispatch: most orders leave us within 1 to 2 working days of confirmation.
  • Major cities (such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar): usually 2 to 4 working days after dispatch.
  • Other cities, towns and remote areas: usually 4 to 7 working days after dispatch.

Working days are Monday to Saturday, excluding public holidays. Delivery times are estimates. Weather, public holidays, strikes and courier delays can sometimes add a day or two. If your order is taking longer than expected, message us and we will chase the courier for you.

Delivery charges

Delivery costs Rs. 250 per order, anywhere in Pakistan. Orders of Rs. 5,000 or more are delivered free.

The delivery charge is shown in your cart and at checkout before you place your order, so there are no surprises.

Cash on delivery

With cash on delivery you pay the courier rider in cash when your parcel arrives. Please keep the exact amount ready if you can. Riders may not carry change.

Tracking your order

You can check your order status at any time on the track your order page with your order number and phone number. When your parcel is handed to the courier, we send you the courier's tracking number on WhatsApp or by SMS.

Receiving your parcel

Please check the parcel when you receive it. If the packaging is visibly damaged, take a photo before opening it. If anything inside is broken, leaking or wrong, message us within 3 days of delivery as explained in our returns and refunds policy.

Failed deliveries

If the courier can't deliver because the address is incomplete, the phone is unreachable, or the parcel is refused, it is returned to us. We will contact you to arrange redelivery. For refused cash on delivery orders without a valid reason, we may ask for the delivery charge in advance on future orders.

Questions